SessionM is seeking a Director of Project Management with a proven track record in managing the implementation of complex projects. This individual will lead the project management team and work closely with the head of delivery & support, the customer success team, engineering and product to ensure that deliverables across the entire project are meeting the client’s schedule and expectations
Initiating, scheduling, forecasting, coordinating, managing and delivering all activities related to client projects
Supporting pre-sales initiatives as needed, ie. Providing estimated timelines and work breakdowns
Ensuring that project managers follow established standards and best practices
Creating and maintaining project schedules, working closely with client project sponsors and external partners to ensure project plans are integrated and key dependencies are identified
Managing overall work breakdown and resource assignment
Coordinating inter-project and inter-team dependencies and risks and leading risk management
Demonstrating leadership by working with the Client, Integration Engineers and Product Managers to prioritize and refine User Stories, assist with client integration efforts, and help secure resources
Driving and holding teams accountable for change management
Managing projects to the budget and timelines defined
Developing & presenting executive level status and risk reporting
Facilitating project post-mortems with all key partners and identify key areas for process improvements
Some travel required
10+ years’ managing global project teams
Degree in technology, business or related field or equivalent combination of education and experience.
Significant knowledge of platform and/or SaaS system implementations; marketing technology experience preferred
Exceptional project management skills with ability to multi-task and manage multiple projects in cross-functional environment.
Ability to communicate needs and schedules to business stakeholders and technology teams, as well as ensure plans are in place/standards are adhered to
Position will require a level of confidence to hold the line with either clients or with internal teams to provide the highest level of advocacy for the project.
Excellent communications skills, attention to details and confidence to take 'command and
control' of project delivery from initiation to production
Strong interpersonal and proactive problem-solving skills