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SessionM, Inc.

POS Support Engineer

– Pittsburgh, Pennsylvania
Employment Type Full Time
Minimum Experience Entry-level

Opportunity

Be part of our growing POS software and support team in Pittsburgh, working with some of the largest brands in the world!

Responsibilities

  • Provide top quality customer service primarily through the help desk but also occasionally through on-site support
  • Troubleshoot hardware and software issues
  • Assist with installs by loading / configuring program systems, installing equipment, and providing live support
  • Document, track, and monitor customer requests
  • Create and expediently resolve support or installation requests

Requirements

  • Provide top quality customer service primarily through the help desk but also occasionally through on-site support
  • Troubleshoot hardware and software issues
  • Assist with installs by loading / configuring program systems, installing equipment, and providing live support
  • Document, track, and monitor customer requests
  • Create and expediently resolve support or installation requests

Comp & Benefits

  • Competitive comp based on experience level
  • Healthcare HMO & PPO
  • Stock options and 401k
Thank You
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  • Location
    Pittsburgh, Pennsylvania
  • Employment Type
    Full Time
  • Minimum Experience
    Entry-level
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